Getting Started with Canvas/Canvas Help-
Welcome to Your Course in Canvas!
Watch this 7 minute video by clicking the Play Arrow Button to learn how to navigate the course environment.
(direct video link) 200 - Canvas Overview for Students Links to an external site..
Student Tools and Resources
- Online Canvas Student Guide Links to an external site.
- Download the pdf Canvas Student Getting Started Guide
Links to an external site.
NOTE: While updated regularly, the PDF version is not updated every time there is a new feature release. - Find more videos in the Canvas Video guide. Links to an external site. Look under "all users" and "students"
Online Readiness
Please visit the California Community College's Online Education Initiative: Online Ready (Links to an external site.) website.
Basic Computer Requirements
Having regular access to a computer with a reliable Internet connection is required. You will need a word processing program capable of saving word formats such as .doc, .docx or .pdf.
Check out the technical requirements for your computer and browser in order to maximize Canvas functionality: Test your computer's readiness (Links to an external site.)
If you need assistance, contact go the Pierce College Canvas Support Links to an external site.(Links to an external site.)
. The hours of operation vary during the school year.
Plug-ins and Helper Applications
There may be plug-ins and helper applications to download that support the Canvas environment and play multimedia such as:
- Java (Links to an external site.)
- Adobe Reader (Links to an external site.)
- Adobe Flash Player (Links to an external site.)
- Windows Media Player (Links to an external site.)
- Quicktime (Links to an external site.)
- Apache Open Office for Microsoft Word (Links to an external site.)
- Microsoft Silverlight (Links to an external site.)
Browser Support
While Chrome is the preferred browser for most Canvas interactions, Canvas supports the latest versions of every browser release. It's highly recommended that you update to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in. Check out the Canvas Browser Support page (Links to an external site.) for the most recent information.
Canvas Support
Make friends with the Help button in the global menu to the far left. ;-) This contains all kinds of useful information! You can:
- Message any instructor for any course in which you are enrolled from here.
- Access the Canvas Guides from here.
- Call the Canvas 24/7 Support phone 844-303-5589
- Contact the Pierce College Support: Help Desk Phone: 844-303-5589. Email: onlinehelp@piercecollege.edu Links to an external site.
Important: if you are having issues with your enrollment, such as being unable to access a course you're enrolled for, you MUST contact LAPC Help. You may contact them through this link to admissions live chat : Links to an external site. Links to an external site.Canvas Support will not be able to help you with these types of issues.