Basic Computer Requirements

Having regular access to a computer with a reliable Internet connection is required. You will need a word processing program capable of saving word formats such as .doc, .docx or .pdf.

Check out the technical requirements for your computer and browser in order to maximize Canvas functionality: Test your computer's readiness

Plug-ins and Helper Applications

There may be plug-ins and helper applications to download that support the Canvas environment and play multimedia such as:

Browser Support

While Chrome is the preferred browser for most Canvas interactions, Canvas supports the latest versions of every browser release. It's highly recommended that you update to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in. Check out the Canvas Browser Support page for the most recent information.

Canvas Support & Live Chat 24/7

Go to Canvas and click the Help icon (the question mark icon toward the bottom in the left hand blue global navigation.)
Select Student Support – Search for Answers and Live Chat
This will take you to LACCD Student Distance Learning Resources Canvas Shell.
The Student Resources Home Page includes links for each college.
Select LAVC – Los Angeles Valley College. This page includes:
- A link to IT Help & Support (LAVC Help Desk)
- A link to Registration & Enrollment Support
- A link to Canvas Support & Live Chat

Contacting LAVC Virtual Valley Help

You don't need to feel alone. There are free resources for you to use:

Visit LAVC Virtual Valley page - check the student resources (lots of them!)
Browse the Virtual Valley Help Desk page

Phone: (818) 538-9050, M-F 8:00 AM – 4:30 PM
Phone: (818) 778-5834, M-F 10:30 AM – 7:00 PM
Email: LAVC-VVHD@laccd.edu

NOTE: It will be important to have an active LAVC email account.

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